From start to finish we want to provide a development process you feel comfortable with. To achieve this we will discuss your requirements with you, producing and documenting an agreed set of User Requirements, which will be used as the starting point for the contract with you through the life of the project, but we remain flexible to cater for changes and new requirements as we progress, through the use of an appropriate Software Development Process e.g. Agile.
You will be kept involved during the development with regular progress updates and a pre-arranged milestones. We want to ensure the software we produce matches your expectations as defined within the user requirements and that it can be provided within the agreed timescale.
While you are a licensed user you receive free maintenance and support. This includes all bug fixes relating to the user requirements, as well as e-mail support.
Our aim is to build a long lasting relationship with you so that you have a resource that you can rely on in the future and trust to do the job that you need.